Job Description

Description
The Medical Assistant (MA) provides outstanding support to physicians and healthcare providers while providing exceptional care to patients and customers within the clinical scope of an MA.  The MA ensures that patients are welcomed in a warm and friendly manner and sees that their needs and expectations are met.  MA's are responsible for ensuring the smooth operations in the fast paced environment of the clinic with the goal of a positive patient experience with every encounter. 
Key Responsibilities
Coordinates with clinic staff to ensure a positive patient flow and waiting room experience
Assists with front and back office duties
Prepares patients to be seen by physicians
Collects vital signs and testing as required by the healthcare provider
Assists provider with collection, documentation, processing, and verification of information related to patient care in an EMR system.
Keeps patients informed of wait times and manages visit expectations
Performs diagnostic tests and processes and enters results
Communicates patient concerns and needs to the healthcare provider 
Timely responses to patient inquiries and timely completion of assigned tasks
Completes documentation of patient interactions
Maintains cleanliness of clinic areas, exam rooms and medical implements before and after patient use
Responsible to set up exam rooms and stock with up to date required supplies for patient care
Answers telephones, forwards telephone messages and under the direction of licensed staff schedules appointments, procedures and diagnostic tests
Assists in routine clerical functions such as filing of medical information in patient's records, locating and compiling department charts, obtaining medical records from other providers and entering charges for billing purposes
Facilitates timely closing of clinic and follows closing procedures
Completes assigned training and education
Performs other duties as determined by the Practice Manager or Clinic Director


Qualifications

Minimum Requirements:
This position requires verifiable successful completion of an accredited Medical Assistant program and a High School diploma or GED equivalent
*Medical Assistant II Requirement - Current American Association of Medical Assistants (AAMA) Certification or current Emergency Medical Technician (EMT) Certification
Preferred Qualifications:
One or more years experience in an outpatient clinic or other healthcare setting
One or more years of demonstrated customer service experience
Experience working with an EMR system
Medical Assistant certification
Phlebotomy experience
Bilingual in English and Spanish
 
Physical Requirements:
Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools.

Please Note:
All positions subject to close without notice

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Must be willing to float to other locations

Application Instructions

To apply directly to Steward Health Care, please click the link below. Another window will open and allow you to apply directly online.

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